Contact

Eli Lilly Australia

112 Wharf Road,
West Ryde NSW,
Australia 2114

General enquiries:
1800 4 LILLY (1800 454 559)
Please send emails including your contact telephone number to au_info@lilly.com

Adverse Events:
1800 4 LILLY
(1800 454 559) or email au_drug_safety@lilly.com

Medical Information:
1800 4 LILLY (1800 454 559) or message us online by clicking on the Click to Chat button below. 

Pen and needle enquiries - Customer Service:
1800 023 764 or customerserviceaustralia@lilly.com

Media enquiries:
1800 4 Lilly (1800 454 559) or email au_media@lilly.com

Investigator Initiated Trial (IIT) program:
Click here for more information on research support.

Ethics violations or concerns:
If you believe we've not met regulations relating to anti-bribery or financial issues, please tell us by calling the Lilly Ethics and Compliance Global Hotline on 1800 339 276 or by visiting us online by clicking here.
For any general enquiries or if you believe we've fallen short of our own values please contact us on 1800 4 Lilly.

New Zealand Contact details:
If you are looking for the different ways you can contact us in New Zealand, please visit our New Zealand website by clicking here.




Tell us how we're doing:
Your feedback is important to us, click here to tell us what's on your mind.  

 

Elanco Animal Health

A division of Eli Lilly Australia Pty Ltd
112 Wharf Road,
West Ryde NSW,
Australia 2114

General enquiries: 
1800 4 LILLY (1800 454 559)

Customer Service:
1800 226 324

Companion Animal Help Line:
1800 995 709

Eli Lilly cannot provide medical, healthcare or counselling services. Please contact your healthcare professional if you need to speak with someone regarding your health or any medical treatment including any products featured on this website.